CoreLinks

Privacy Policy

Last updated: 15th January 2026

Data Controller Information

CoreLinks Ltd (Registration Number: C98512) is the data controller responsible for your personal information. We are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Collection

We collect various types of personal data to provide our tutoring and coaching services effectively. The data we collect includes:

  • Personal identification information (name, email address, phone number)
  • Educational background and academic requirements
  • Contact preferences and communication history
  • Payment information for service transactions
  • Website usage data through cookies and analytics tools
  • Correspondence and feedback you provide to us

How We Use Your Information

We process your personal data for specific purposes based on legitimate business interests and legal obligations. How we use your data includes:

  • Providing tutoring and coaching services as requested
  • Processing payments and maintaining financial records
  • Communicating about appointments, schedules, and service updates
  • Improving our services through feedback analysis
  • Complying with legal and regulatory requirements
  • Marketing our services with your consent

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract performance: To fulfil our tutoring service agreements
  • Legitimate interests: For business operations and service improvement
  • Legal obligation: To comply with applicable laws and regulations
  • Consent: For marketing communications and optional services

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • With service providers who assist in delivering our services
  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Educational records are typically retained for seven years following the completion of services, whilst marketing communications data is retained until you withdraw consent.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to certain types of processing
  • Right to withdraw consent: Withdraw consent for consent-based processing

International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) when necessary for service delivery. Such transfers are conducted with appropriate safeguards, including adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services may be provided to individuals under 18 years of age. We obtain appropriate consent from parents or guardians before collecting personal data from minors and implement additional protections for children's data.

Contact Information

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us using the following information:

Complaints

You have the right to lodge a complaint with the Malta Information and Data Protection Commissioner if you believe we have not handled your personal data in accordance with applicable data protection laws.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website or direct communication. Your continued use of our services after such modifications constitutes acceptance of the updated policy.